What is your company’s level of embracement of embedded insurance? Most likely it is not high, as it is an overly complex IT process to set up a new partnership. But it is worth prioritizing – according to Simon Torrance, by 2030 embedded P&C insurance is estimated to the value of $700 billion.
The main driver of complexity for most insurance legacy systems is that they were developed without the capabilities of embedding insurance – they were made for batch processing (e.g. exchange of bank files, transactions, etc.), not to interact online instantaneously with web applications, mobile applications and other digital channel’s.
NCDC has been developing core insurance systems globally for over 20 years. Two main options we have successfully been implementing and find beneficial for insurers with legacy systems are:
Developing a service layer for legacy system
Migrating to a modern core system.
Developing a service layer allows communication between legacy system and the partners’ solutions. In comparison with migration, it has the following attributes:
upfront cost can be lower if the level of complexity is low
implementation can often be faster
often requires a significant amount of extra code for basic required functionality
old and unmaintained code can react in strange ways
slower and costly onboarding of new partners
higher than average cost of maintenance
Migrating to a modern core system with dedicated APIs enables easier exposition for embedding products with partners solutions.
Compared with developing a service layer, the following attributes apply:
most of the work has already been done
extra processes can be added more easily; atomic operations have already been developed
larger array of possibilities that can provide a competitive advantage to attract new partners
easier integration with near future ideas
faster onboarding of new partners
lower cost of onboarding new partners
more time and money can be needed for initial modernization
In summary we find that it is most important to choose the technology which best supports long term business objectives. If embedding your insurance products with multiple partners is one of the objectives, we recommend the solution adopted is the one that has the most possibilities of connecting with future technology.